How SkyCommerceX Handles Your Data
This Privacy Policy explains what information we collect through our website and communications, how we use it for lead handling and service delivery, and how tracking tools like Google Analytics and Meta Pixel may operate on this site.
1. Information We Collect
Sky Commerce X collects information you choose to provide when you contact us, request a strategy call, submit a form, send us an email, or message us on WhatsApp. This can include your name, email address, phone number, business details, and anything else you include in your message.
We also collect certain technical and usage information automatically when you browse this website. This may include your IP address, device type, browser, pages viewed, referral source, approximate location, and on-site actions measured through analytics and advertising tools.
2. How We Use Your Information
We use the information we collect to respond to inquiries, schedule strategy calls, provide TikTok Shop dropshipping services, improve our website, understand campaign performance, follow up on leads, and communicate with current or prospective clients.
We may also use your information to analyze which pages, offers, or marketing campaigns generate interest so we can improve our content, advertising, and sales process.
3. Google Analytics and Meta Pixel
Sky Commerce X uses Google Analytics and Meta Pixel, also known as Facebook Pixel, to understand how visitors use our site and to measure the effectiveness of our advertising. These tools may collect information such as page visits, session duration, device data, browser details, traffic source, and actions taken on our site.
These providers may use cookies, pixels, and similar technologies to associate your visit with other browsing activity or advertising audiences. If you prefer, you can limit tracking through your browser settings, cookie controls, ad settings on Google and Meta platforms, or other privacy tools available to you.
4. Forms, Scheduling, and Communications
When you submit the contact form on this site, your information is processed through our form handling provider and delivered to our team at sales@skycommercex.com. If you book a call, your appointment details may be processed by Calendly or another scheduling provider we use. If you contact us through WhatsApp, your messages are also subject to WhatsApp's terms and privacy practices.
Please avoid sending sensitive personal information through website forms or messaging channels unless it is necessary and you are comfortable using those services.
5. How We Share Information
We do not sell your personal information for cash. We may share information with trusted service providers that help us operate our website, manage communications, schedule calls, review analytics, run advertising, or deliver services. This may include providers such as Google, Meta, Calendly, hosting providers, and communication tools.
We may also disclose information if required by law, to protect our rights, to prevent fraud or abuse, or as part of a business transfer such as a merger, acquisition, or sale of assets.
6. Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, maintain business records, provide services, comply with legal obligations, resolve disputes, and enforce agreements. The exact retention period depends on the type of information and the reason it was collected.
7. Your Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law. You may also opt out of marketing communications by following the unsubscribe instructions in the message or by contacting us directly.
If your local law provides additional privacy rights, we will handle verified requests in accordance with those requirements. Depending on where you live, you may also have rights related to data portability, objection, or limitation of certain processing.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, platform, or method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Children's Privacy
This website and our services are intended for business owners, operators, and adults interested in ecommerce services. We do not knowingly collect personal information from children under 13, and if we learn that such information has been submitted, we will take reasonable steps to delete it.
10. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, contact Sky Commerce X at sales@skycommercex.com or write to us at 13776 Kaylemore Trl, Rosemount, MN 55068, United States.
We may update this Privacy Policy from time to time. Changes become effective when the revised version is posted on this page.